I feel like I took a clear photo during KYC, but KYC keeps requesting a retake of the photo.
To complete KYC, in addition to a clear selfie and ID card, make sure the data submitted is the same as...
Account Registration and KYC
I don’t have a KITAS/KITAP; can I still do KYC?
If you do not have a KITAS/KITAP, you can attach your origin ID card to conduct KYC. The proof needs to...
What is KITAS/KITAP?
KITAP is a Kartu Izin Tinggal Tetap or permanent residence permit card. KITAP is for foreigners who wish to live and...
How to perform KYC?
Your can verify your account via: The Pintu/Pintu Pro homepage Alternatively you can head to Account Menu > Account Verification Ensure...