How much is trading fee on Pintu Pro?
During the promotion period until December 31, 2025, the fees on Pintu Pro will be as follows: Maker fee0.12% -> 0,07%Taker...
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Do I need to create a new account for Pintu Pro?
No new account is required if you are already an existing Pintu user. Pintu Pro is a new feature that resides...
I don’t have a KITAS/KITAP; can I still do KYC?
If you do not have a KITAS/KITAP, you can attach your origin ID card to conduct KYC. The proof needs to...
Can I make a deposit using an e-wallet?
Pintu supports deposit transactions using e-wallets. The following are the available e-wallets on Pintu: OVO GoPay Dana JeniusPay ShopeePay LinkAja Notes: ...
What is the minimum and maximum amount per buy/sell (trading) transaction on Pintu?
The minimum and maximum amount per crypto buy/sell transaction on Pintu varies depending on the asset being traded. If you want...
How long does it take to verify my account?
The account verification process only takes a minimum of 10 minutes and a maximum of 1x24 hours, if the verification is...
Is there a minimum amount to send crypto assets?
There is no minimum amount to send crypto assets. However, when you send crypto assets to the blockchain, please ensure that...
How much is the gas fee to send crypto assets on Pintu?
Sending crypto assets to fellow Pintu users is free of charge. However, sending crypto assets to a blockchain will be charged...
How much is the fee for withdrawal transactions?
The fee for withdrawal transactions on Pintu is Rp4.500 per transaction.
Why did I not receive an OTP code via SMS from Pintu?
If you do not receive an OTP code via SMS when verifying your mobile number or logging into the Pintu app,...